About Us
Who We Are
Creative Ocean Designs (COD) is a full-service branding and packaging design agency with a dedicated focus on the food industry. Headquartered in New Delhi, India, we are a passionate team of graphic designers, food photographers, cinematographers, and production experts who transform food brands into market leaders.
With over 30 years of cumulative experience in the FMCG sector, we understand the unique challenges that both emerging and established food brands face in an increasingly competitive marketplace.
Our Mission
To empower food brands with world-class creative solutions — from brand identity and packaging design to photography and cinematography — ensuring maximum shelf impact across General Trade, Modern Trade, E-Commerce, Quick Commerce platforms (Blinkit, Zepto, Swiggy Instamart), and Export markets.
What We Do
Brand Creation — Brand identity strategy, naming, logo design, packaging graphic design, brand guideline development
Brand Refreshment — Visual brand repositioning, identity redesign, packaging redesign to align with current market trends
Brand Integration — Social media campaigns, in-store experience design, sales & marketing print collateral
Food Photography — Professional product and lifestyle photography optimized for e-commerce and retail
Cinematography — Brand films, product videos, recipe content, social media reels
Print Production — End-to-end print production management with quality assurance
Our Clients
We are proud to have partnered with leading food brands across India including Haldiram Bhujiawala, Chukde Spices, Bhojram Namkeen, GM Foods, Kissan, Mevabite Dryfruits, SDS Spices, and many more. From namkeen to spices, bakery to ice cream, dry fruits to confectionery — we have deep expertise across every food category.
Our Expertise
Each day, our team explores local markets and online platforms to understand shopping behaviours across every channel. We are well-versed in FSSAI norms, country-specific export labelling requirements, and the visual merchandising standards of platforms ranging from traditional kirana stores to Amazon and Blinkit.
Our success is measured by the market performance of our clients' brands, the lasting relationships they build with consumers, and the revenue growth they achieve.
Our Office
First Floor, Kh. No. 1143/1, Near Bagga Link Bajaj Showroom, Rithala Extension, Rithala, Rohini, New Delhi, Delhi — 110085, India
Email: care@codesigns7.com | codesigns7@gmail.com
Phone: +91-9540047766, +91-9560429010
Landline: +91-11-45120220
Website: www.codesigns7.com
Refund Policy
Overview
At Creative Ocean Designs, we are committed to delivering the highest quality branding, design, and creative services. As a professional service-based agency, our refund policy is structured to be fair to both our clients and our team. Please read the following terms carefully before engaging our services.
1. Eligibility for Refund
Refund requests must be raised within 7 days of the initial project payment, provided that no design work has commenced.
Once the creative process has begun (including initial concepts, mood boards, or any design drafts), the project is considered active and refunds will not be processed in full.
If the project has not been started and no resources have been allocated, a full refund will be processed within 10–15 business days to the original payment method.
2. Partial Refunds
In cases where work has partially been completed, Creative Ocean Designs may offer a partial refund based on the proportion of work delivered. The refund amount will be calculated after deducting costs for completed milestones, purchased resources (stock images, fonts, printing materials), and time invested by the creative team.
3. Non-Refundable Services
Completed design deliverables that have been approved by the client
Print production costs once printing has been initiated
Photography and cinematography session fees after the shoot has been conducted
Rush or expedited service fees
Third-party licensing fees (fonts, images, stock assets)
4. How to Request a Refund
To initiate a refund request, please email us at care@codesigns7.com with your project details, invoice number, and reason for the refund. Our team will review your request and respond within 3 business days.
All approved refunds will be processed within 10–15 business days.
5. Dispute Resolution
If you are unsatisfied with a refund decision, you may request a review by our senior management by writing to codesigns7@gmail.com. We are committed to resolving all disputes amicably and fairly.
Cancellation Policy
Project Cancellation
We understand that business needs change. Creative Ocean Designs allows project cancellations under the following terms:
1. Cancellation Before Work Begins
If you wish to cancel a project before any design work has commenced, you may do so without any cancellation charges. Any advance payment will be refunded in full within 10–15 business days.
2. Cancellation After Work Has Started
Cancellation during the initial concept/mood board phase — 25% of the total project fee will be retained for work completed.
Cancellation after first design drafts have been shared — 50% of the total project fee will be retained.
Cancellation after revisions have been incorporated — 75% of the total project fee will be retained.
No cancellations are accepted after final approval has been given by the client.
3. Cancellation of Photography/Video Shoots
Photography and cinematography sessions require advance booking of crew, equipment, and sometimes studio/location rentals. Cancellations made less than 48 hours before a scheduled shoot will attract a cancellation fee of 50% of the session cost. Cancellations made less than 24 hours before the shoot, or no-shows, will be charged in full.
4. Cancellation of Print Production
Once print production has been sent to the press, cancellations are not possible. For pre-press cancellations, any costs incurred for plate-making, material procurement, or pre-press proofing will be charged to the client.
5. How to Cancel
To cancel a project or service, please send a written request to care@codesigns7.com with your project name, invoice number, and reason for cancellation. The cancellation will be effective from the date we acknowledge your request in writing.
Privacy Policy
Introduction
Creative Ocean Designs ("we", "us", "our") values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share information when you visit our website (www.codesigns7.com) or engage with our services. This policy is compliant with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 (India).
1. Information We Collect
Personal Information — Name, email address, phone number, business name, and other details you voluntarily provide when contacting us, requesting a quote, or engaging our services.
Payment Information — Transaction details processed through secure third-party payment gateways. We do not store your credit/debit card numbers on our servers.
Usage Data — IP address, browser type, operating system, referring URLs, pages visited, time spent on pages, and other analytics data collected automatically.
Cookies — We use cookies and similar technologies to enhance your browsing experience, analyse site traffic, and personalise content.
2. How We Use Your Information
To provide, maintain, and improve our design and branding services
To process transactions, send invoices, and manage project communications
To respond to enquiries, support requests, and send relevant updates
To personalise your experience on our website
To comply with legal obligations under Indian law
To send marketing communications (only with your explicit consent, and you may opt out at any time)
3. Data Sharing
We do not sell, rent, or trade your personal information to third parties. We may share your data only with trusted service providers (payment gateways, email platforms, cloud hosting) who assist us in operating our business and are contractually bound to protect your data. We may also disclose information if required by law, court order, or governmental authority.
4. Data Security
We implement industry-standard security measures including SSL encryption, secure servers, and access controls to protect your data from unauthorised access, alteration, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable laws. Project-related data may be retained for up to 5 years for portfolio and reference purposes, unless you request its deletion.
6. Your Rights
Access, correct, or delete your personal information at any time
Withdraw consent for marketing communications
Request a copy of the data we hold about you
Lodge a complaint with the relevant data protection authority
To exercise these rights, please contact us at care@codesigns7.com.
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party site you visit.
8. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with the revised date. We encourage you to review this policy regularly.
9. Contact Us
For any privacy-related questions, data access requests, or concerns, please contact:
Creative Ocean Designs
First Floor, Kh. No. 1143/1, Near Bagga Link Bajaj Showroom, Rithala Extension, Rithala, Rohini, New Delhi, Delhi — 110085, India
Email: care@codesigns7.com
Phone: +91-9540047766
Shipping & Delivery Policy
Overview
Creative Ocean Designs is primarily a professional services company offering branding, design, photography, and production services. This Shipping & Delivery Policy applies to the delivery of physical goods including printed materials, packaging samples, photography prints, and branded collateral.
1. Digital Deliverables
All design files, brand guidelines, logos, photography, and video content are delivered digitally via secure cloud links (Google Drive, WeTransfer, or similar platforms). Digital deliverables are typically shared within 2–5 business days of final client approval. High-resolution source files are provided upon full payment clearance.
2. Physical Deliverables (Print & Production)
Print-ready samples and proofs — delivered within 5–7 business days within Delhi NCR, and 7–12 business days for Pan-India delivery.
Bulk print production orders — delivery timelines are communicated in the project quotation and typically range from 10–21 business days depending on quantity and complexity.
Photography prints and framed artwork — delivered within 7–10 business days.
3. Shipping Partners
We use reputable courier and logistics partners including DTDC, Delhivery, BlueDart, and India Post for domestic shipments. For international shipments, we use DHL and FedEx. Shipping partner selection is based on destination, package weight, and urgency.
4. Shipping Charges
Shipping charges for physical deliverables are calculated based on weight, dimensions, and destination. Exact shipping costs will be communicated in the project invoice before dispatch. For Delhi NCR deliveries, we offer complimentary hand-delivery for orders above ₹10,000.
5. Tracking
Once your physical order is dispatched, we will share the tracking number and courier partner details via email and/or WhatsApp. You can track your shipment in real-time using the courier's tracking portal.
6. Damaged or Lost Shipments
If your shipment arrives damaged or is lost in transit, please notify us within 48 hours of the expected delivery date by emailing care@codesigns7.com with photographic evidence (for damaged goods). We will arrange a replacement or refund for the shipping charges as applicable. Claims raised after 48 hours may not be eligible for resolution.
7. International Shipping
International shipments of physical materials may be subject to customs duties and taxes, which are the responsibility of the recipient. Delivery timelines for international orders range from 7–21 business days depending on destination and customs clearance.
Disclaimer
General Disclaimer
The information provided on the Creative Ocean Designs website (www.codesigns7.com) is for general informational purposes only. While we strive to keep the information accurate and up-to-date, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the information, products, services, or related graphics contained on the website.
1. Professional Services Disclaimer
The portfolio, case studies, and project examples displayed on our website are representative of our past work and creative capabilities. Actual results, timelines, and deliverables for new projects may vary based on project scope, complexity, client requirements, and other factors. Past performance is not a guarantee of future results.
2. Design & Creative Work
All design concepts, visual identities, and creative work produced by Creative Ocean Designs are original creations unless otherwise stated. We take reasonable care to ensure originality, but similarities with existing designs in the marketplace may occur unintentionally. We are not liable for any unintentional resemblance to existing trademarks or registered designs.
3. Colour Accuracy
Colours displayed on digital screens may appear differently from the final printed output. Variations in colour may occur due to differences in monitor calibration, printing processes, paper stocks, and environmental conditions. Creative Ocean Designs provides Pantone references and print proofs to minimise discrepancies, but we cannot guarantee 100% colour matching between digital and print media.
4. Third-Party Content
Our website may include links to third-party websites, stock image providers, or external resources. These links are provided for convenience only and do not signify endorsement. We have no control over the content, privacy policies, or practices of third-party sites and accept no responsibility for them.
5. Limitation of Liability
To the maximum extent permitted by applicable law, Creative Ocean Designs shall not be liable for any indirect, incidental, consequential, or punitive damages arising from the use of our website or services. Our total liability for any claim shall not exceed the amount paid by the client for the specific service in question.
6. FSSAI & Regulatory Compliance
While we design packaging and labels that comply with FSSAI norms and relevant regulations to the best of our knowledge, the final responsibility for regulatory compliance lies with the brand owner / client. Clients are advised to have all packaging designs reviewed by their legal or compliance teams before print production.
Terms & Conditions
Agreement
By accessing and using the Creative Ocean Designs website (www.codesigns7.com) and/or engaging our services, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or services.
1. Services
Creative Ocean Designs provides branding, packaging design, logo design, food photography, cinematography, and print production services. The scope, timeline, deliverables, and pricing for each project are defined in individual project proposals or quotations shared with the client before commencement.
2. Quotations & Pricing
All quotations are valid for 15 days from the date of issue unless otherwise stated.
Prices are quoted in Indian Rupees (INR) and are exclusive of applicable taxes (GST at 18%) unless specified.
Any changes in project scope after approval may result in revised pricing, which will be communicated and agreed upon before proceeding.
3. Payment Terms
An advance payment of 50% of the total project fee is required to commence work.
The remaining 50% is due upon delivery of final approved designs or before print production begins.
For projects exceeding ₹1,00,000, milestone-based payment schedules may be arranged.
All payments must be made via bank transfer (NEFT/RTGS/UPI) to the company account. Details will be shared upon agreement.
Late payments beyond 15 days from invoice date may attract interest at 1.5% per month.
4. Intellectual Property
All design work created by Creative Ocean Designs remains the intellectual property of COD until full payment has been received.
Upon full payment, the intellectual property rights for the final approved designs are transferred to the client.
Creative Ocean Designs retains the right to showcase completed projects in its portfolio, website, and marketing materials unless the client provides written objection.
Source files (AI, PSD, INDD) are provided only upon specific request and full payment.
Any pre-existing intellectual property (fonts, stock images, illustrations) used in the design remains subject to its original licensing terms.
5. Client Responsibilities
Provide accurate and complete brand information, reference materials, and project briefs.
Review and provide feedback on design drafts within 5 business days of submission.
Ensure all text, claims, and regulatory information provided for packaging designs are accurate and legally compliant.
Obtain necessary approvals from regulatory authorities (FSSAI, BIS, etc.) before print production.
6. Revisions
Each project includes up to 3 rounds of revisions on the agreed-upon design direction. Additional revisions beyond the included rounds will be charged on a per-revision basis as communicated in the project quotation. Major changes that alter the fundamental design direction (new concept/restart) are treated as new projects and quoted separately.
7. Timelines
Project timelines are communicated in the project proposal and are subject to timely client feedback and content submission. Delays caused by late client feedback, content changes, or scope modifications may extend the project timeline. Creative Ocean Designs will communicate any timeline changes proactively.
8. Confidentiality
Both parties agree to maintain the confidentiality of proprietary business information shared during the course of the project. This includes brand strategies, unreleased product information, pricing data, and business plans. This obligation survives the termination of the business relationship.
9. Governing Law
These Terms and Conditions are governed by the laws of India. Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts in New Delhi, India.
10. Contact
For any questions about these Terms and Conditions, please contact:
Creative Ocean Designs
First Floor, Kh. No. 1143/1, Near Bagga Link Bajaj Showroom, Rithala Extension, Rithala, Rohini, New Delhi, Delhi — 110085, India
Email: care@codesigns7.com
Phone: +91-9540047766, +91-9560429010
Landline: +91-11-45120220